❓ Frequently Asked Questions (FAQ)
🔹 Market2Go – Technology Within Reach
🛍️ 1. What is Market2Go?
Market2Go is an online platform specializing in the sale of IT and tech products. We offer a wide selection of items, including:
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Desktop and laptop computers
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Hardware components
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Peripherals
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Tech accessories
🛒 2. How can I place an order?
Placing an order is simple:
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Choose the products you want
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Add them to your cart
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Proceed to checkout and follow the step-by-step instructions
💳 3. What payment methods do you accept?
We accept the following secure payment methods:
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Credit/debit cards
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PayPal
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Bank transfer
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Cash on delivery (available in select cases)
✏️ 4. Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 12 hour of confirmation.
Please contact our customer service promptly via email or phone.
🚚 5. How does shipping work and what are the delivery times?
Orders are processed within 24 hours. Delivery times typically range from 5 to 10 business days, depending on:
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Product availability
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Delivery location
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Shipping origin (Italy or other European countries)
Note: Some products are shipped directly from official distributors (Dropshipping). If this is not possible, the items will first arrive at our facility and then be forwarded to the final customer.
🧾 6. Can I request an invoice?
Absolutely. During the checkout process, you can select the "Request Invoice" option and provide your billing details.
📦 7. What if I receive a defective or incorrect product?
If there’s an issue with your purchase, contact our customer support within 48 hours of delivery.
We’ll promptly assist you with:
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A product replacement
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Or an alternative solution
🔁 8. Do you sell used or refurbished products?
Yes. We offer a selection of refurbished products, fully tested and guaranteed to ensure quality and safety.
📞 9. How can I contact customer service?
You can easily reach us via:
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📧 Email: info@market2go.it
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☎️ Phone: numbers available in the Contact section of our website
🤝 10. Can I sell my products on Market2Go?
We welcome partnerships with IT product suppliers and resellers.
If you're interested in working with us, please contact us via the “Contact Us” section on our website.
📌 For more information, visit our official website: www.market2go.it