Right of withdrawal

In accordance with legal requirements in force, the customer is entitled to cancel the purchase without penalty and without giving any reason, within 14 days from the date of receipt of the products.

The order amount will be refunded to you within 14 days of receipt of the parcels at our warehouse, with the ways in which you received the 
same payment.

In case of multiple purchases made by the customer with one order and delivered separately, the period of 14 days. starts from the date of receipt of the final product.


The customer who intends to exercise its right of withdrawal must notify Market2Go by explicit statement, which can be sent by registered mail or by logging on to "my orders" of space on my account on line on the site www.Market2Go.it, with the creation of a practical computer science of RMA.


The customer can exercise his right of withdrawal even sending any explicit statement containing the decision to withdraw from the contract or alternatively send the withdrawal form set out in annex I, part B, Decree 21/2014 (optional) whose text is as follows:


 Withdrawal form according to art. 49, paragraph 1, lett. h

(please complete and return this form only if you want to withdraw from the contract)

I/we hereby we notify (*) (*)/I notify the withdrawal from my/our * contract of sale of the following goods/services (*)


-Ordered the (*)/ricevuto (*)

-Name of consumer (s)

-Address of consumer (s)

-Signature of consumer (s) (only if this form is submitted on paper)


(*) Delete as unused.


Send to:

B2DGroup s.r.l. s. Via Bottego, 45 -73048 – Nardó ,

e-mail: Market2Go@pec.it

e-mail: info@market2go.it




In case of exercising the right of withdrawal, the customer is obliged to return the goods within 14 days from the day on which he communicated to Market2Go its intention to withdraw from the contract in accordance with art. 57 of D.lgs 206/2005.

The goods must be returned to B2DGroup s.r.l. s. Via Bottego, 45 -73048 – Nardó , upon designation by Market2Go for collection by our courier for the return to the supplier.

Direct costs for returning products are charged to the customer.

The goods must be returned intact, in the original package, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc.) and complete fiscal documentation attached.

As provided for by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by the D.lgs 21/2014, Market2Go may suspend the refund until receipt of the goods, or until the customer demonstration you return us the goods.

Market2Go will refund using the same means of payment chosen by the customer during purchase. In the case of payment by bank transfer, and if the customer intends to exercise the right of withdrawal shall provide Market2Go, by visiting the contact us section, the bank information: IBAN, SWIFT or BIC needed to refund, by Market2Go.



The right of withdrawal cannot be exercised for contracts relating to audiovisual products or computer software which were unsealed by the consumer, or in software products purchased by download or online activation (under article. 5, paragraph 2 of legislative decree 185/99).





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